Abstract:
Organizational Citizenship Behavior (OCB) is very important for organizational success.
Job satisfaction is a significant variable in predicting citizenship behaviors. It is very
essential to identify and promote the level of OCB of school teachers in Sri Lanka since
the teachers are significant resources to achieve the better performance of the students
who are the future resources of the labor market as well as the economy of the country.
The primary objective of this study was to investigate the effect of job satisfaction on the
organizational citizenship behavior of school teachers. To achieve this objective, the
authors have selected the 1AB category of schools in the Kalmunai zone in Sri Lanka.
Primary data was collected using a structured questionnaire from a simple random
sample of 184 school teachers. The study has found that teacher job satisfaction impacts
teacher’s OCB in the Kalmunai zone. Moreover, the mean value shows that the job
satisfaction and OCB are at a moderate level, and job satisfaction has a strong positive
relationship with OCB. Intrinsic job satisfaction was found to be significantly correlated
with altruism, conscientiousness, civic virtue, sportsmanship and courtesy dimensions of
OCB. The results of multiple regression analysis shown that 55% of the variation in the
OCB is explained by job satisfaction. However, the relationship between extrinsic job
satisfaction and OCB was negative. Recommendations and directions for future research
are also suggested.
