Sithmini, S.P.D.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
The preservation of the natural environment has been an important issue for the last few decades. Nearly every
industry has embraced environmental protection practices. Nowadays, organizations pay more attention on the ...
Kinthuna, J.; Shanjievani, R.; Inthu, M.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
In this study, the impact caused by influencer marketing to purchase intentions of Gen Z consumers in Jaffna,
Sri Lanka, is investigated. The study focuses on the key influencer characteristics like credibility, consumer ...
Rasanjanie, R.D.S.; leninkumar, V.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
This research explores the impact of personalization technology on customer satisfaction in online fashion
retail. As e-commerce continues to expand, technologies such as AI-driven product recommendations,
augmented ...
Nimanthika, P.D.A.; Sarangan, B.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
The paper examines how the concern of data privacy affects the attitudes of the Sri Lankan generation Z towards
YouTube. Whilst the generation Z are digital natives, they highly engaged in online platforms, especially ...
Piyumi Navodya, S. M.; Ishar Ali, M.S.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
Choice overload is a significant challenge for Gen Z consumers in Sri Lanka when purchasing cosmetic
products in the dynamic online shopping environment, often leading to decision paralysis and dissatisfaction.
This ...
Dissanayaka, M.D.S.; Leninkumar, V.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
In an increasingly competitive marketplace, franchised fast food chains are turning to sensory branding as a
strategic tool to cultivate consumer loyalty. Sensory branding, which engages consumers through sight, sound, ...
Jayasinghe, W.L.G.S.; Ishar Ali, M. S.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
This research examines the effects of fake reviews, a common tactic on the online shopping behavior of
consumers, with special emphasis on the mediating role of brand experience with reference to beauty and
skincare ...
Rathnapala, R.N.K.; Kajanthy, V.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
In recent years, eco-friendly practices have gained increasing attention in global marketing strategies due to
growing consumer awareness of environmental sustainability. In Sri Lanka, companies are gradually integrating ...
Layassruthy, S.; Sudugaran, C.; Neeththira Bens, A.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
University students in developing regions, particularly in Northern Sri Lanka, face pressing socioeconomic
challenges that threaten their academic success and overall well-being. Many students at the University of
Jaffna, ...
Rathnayaka, R.R.M.P.M.; Wijekoon, M.G.N.D.S.K.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
With respect to rising environmental and ethical concerns, cultural sustainable purchasing behavior drivers have
come under more spotlight for researchers as well as practitioners This study investigates the role of ...
Lakshan, M.M.C.; Wijekoon, M.G.N.D.S.K.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
This study investigates the effects of AI-based personalization on consumer trust, consumer satisfaction, and
purchase intention in e-commerce platforms, with a specific focus on the Jaffna District of Sri Lanka. AI-based ...
Bhuvaneshwar, D.; Amrutha, S.; Niranjana Devi, G.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
The research examines how Artificial Intelligence (AI) functions as a strategic component in social media
marketing approaches. Digital platforms have transformed into powerful marketing ecosystems because AI
tools ...
Panawenna, P.W.S.H.; Sarangan, B.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
One of the most trending developments within the tourism industry is the focus on green promises which
refers to strategic assurances given by any hospitality brand to minimize its environmental impact and
lead to ...
Vaishnavi Gerogina; Udhaya Kumari(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
Consumer Relationship Marketing (CRM) is a key component of modern marketing that emphasizes
building long-term relationships with customers rather than focusing solely on transactional exchanges. This
research paper ...
Harishni, S. R.; Pooja, B.; Sai Mithra, K.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
Tourism, as a critical component of the service sector, contributes significantly to economic development,
cultural exchange, and global connectivity. Tourism, unlike tangible things, provides intangible experiences ...
Sushmitha, T.; Sanjana, V.; Kumar Santhosh, S.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
In the digital-first society, college startups have a massive potential and a stiff competition in terms of customer
reach and brand visibility. The professional marketing can be quite expensive, and most young entrepreneurs ...
Mahalakshmi, R.; Nikhitha, B.; Renu Sri, K.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
The evolution of influencer marketing has entered a transformative phase with the emergence of AI-generated
influencers- digital personas designed to replicate human interaction and emotion. This research investigates ...
Harini, K.; Prasadh, M.; Yokesh, T.(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
Customer Relationship Marketing (CRM) has emerged as a critical strategy in healthcare, shifting the focus
from episodic treatment to long-term patient engagement. This study examines how CRM practices—such as personalized ...
Salini; Subarajana; Dhivya(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
This study explores the role of brand authenticity in shaping consumer purchase intentions, using Amul as a
focal brand. In today’s competitive marketplace, consumers increasingly seek brands that are perceived as ...
Abinaya; Lavanya; Swathi(Department of Marketing Management, Faculty of Business Studies, University of Vavuniya, 2025)
The Fast-Moving Consumer Goods (FMCG) sector plays a pivotal role in the daily lives of consumers,
especially in urban markets like Chennai. This study explores the various factors influencing customer
satisfaction ...