The need for ICT- induced Organizational Transformation among the Public Sector Banks in Sri Lanka.

dc.contributor.author	Selvarajan, P.
dc.date.accessioned	2021-07-05T03:21:12Z
dc.date.accessioned	2022-03-11T18:09:51Z
dc.date.available	2021-07-05T03:21:12Z
dc.date.available	2022-03-11T18:09:51Z
dc.date.issued	2010
dc.identifier.uri	http://drr.vau.ac.lk/handle/123456789/3185
dc.description.abstract	This paper focuses the need for the organizational transformation in the public sector banks in Sri Lanka. Bank of Ceylon and People’s bank are the two major public commercial banks in Sri Lanka. The author investigated the need for the ICT induced organizational transformation in these banks as a case study. Further the five levels of ICT induced Organizational Transformation process identified by Venkatraman (1990) has been compared with the Sri Lankan public sector banks and recommended possible ICT strategies to be implemented in future in order to reduce the customer traffic and sustain in the competitive market.	en_US
dc.language.iso	en	en_US
dc.publisher	Global Science and Technology Forum, Singapore.	en_US
dc.subject	Information and communication technology	en_US
dc.subject	Organizational transformation	en_US
dc.subject	Business process redesign	en_US
dc.subject	Business network redesign	en_US
dc.subject	Business scope redefinition	en_US
dc.title	The need for ICT- induced Organizational Transformation among the Public Sector Banks in Sri Lanka.	en_US
dc.type	Article	en_US