Abstract:
The increasing prevalence of remote work, particularly in the IT sector, has highlighted
the complex dynamics between work-life conflict, resilience, and employee happiness.
This study aims to explore the moderating role of resilience in the relationship between
work-life conflict and employee happiness among IT employees working from home.
Grounded in the Job Demands-Resources (JD-R) model and Maslow’s hierarchy of
needs, the research examines how resilience, a personal resource, can buffer the
negative impacts of work-life conflict on employees’ well-being. Using a quantitative
research design, data were collected from a sample of 150 IT employees through
structured online surveys measuring work-life conflict, resilience, and employee happiness. The study employed descriptive statistics, correlation analysis, and multiple
regression to analyze the data. The results reveal a significant negative relationship
between work-life conflict and employee happiness, while resilience was found to moderate this relationship positively. Specifically, higher levels of resilience weakened
the adverse effects of work-life conflict on employee happiness, suggesting that
resilience plays a protective role. These findings underscore the importance of fostering
resilience through targeted organizational interventions to enhance employee well
being and productivity in remote work settings. By addressing the insights of this study,
organizations can implement strategies to promote resilience, reduce work-life conflict,
and support employee happiness, contributing to a more sustainable and engaged
workforce.
