Job-Satisfaction Factors of Employees in Sri Lankan Export Manufacturing Companies

Abstract

Employee job satisfaction becomes one of the most popular research topics which have been examined by the human resource researchers and scientists around the world. It plays a pivotal role in reducing the firms' turnover ratio and enhances the employee efficiency. Considerably, this study conducts in the export manufacturing companies which are well-diversified and rapidly growing business companiescontributing more to the economic development of the country. The aim of the study is to determine the factors influencing employee job satisfaction of export manufacturing organizations leading to organizational performance and evaluate the impact of such factors to employee job satisfaction. The findings of this study would help organizations to develop strategies helping policy makers of export manufacturing companies in Western Province, Sri Lanka. Employee job satisfaction is the dependent variables while the level of compensation, degree of supervision, degree of promotional opportunities, relationship of co-workers and job-itself are the predictors of this study. Astructured questionnaire was distributed among the 500 employees who work in the export processing companies in Western Province, Sri Lanka. The data was analysed by using descriptive statistics and the multiple regression. The results revealed that 97% of the changes in employee job performance are explained by the changes in Level of Compensation (LOC), Degree of Supervision (DOS), Degree of Promotional Opportunities (DPO), Relationship among Co-workers (RACO), and Job-Itself (JIS) referring that all factors included in the study are contributing to the employee job satisfaction. Finally, policy makers as well as company owners & management should pay their greater attention on these factors in order to improve their employee job satisfaction so that, they will encourage to work hard for the institutional development as well as the basis economic development of the country.