EMOTIONAL INTELLIGENCE OF LECTURERS AND STUDENT ENGAGEMENTS: SPECIAL REFERENCE WITHIN AN ONLINE LEARNING PLATFORM IN HIGHER EDUCATION SECTOR

Abstract

The transformation of the education system from physical to online learning platform is a phenomenon that is experienced within the world. Therefore, the current study attempts to examine the impact of emotional intelligence of lecturers on student engagement through an online learning platform in higher education sector. The unit of analysis is the individual and 200 university undergraduates were drawn from the population conveniently. The data was analyzed through SPSS 21.0. The empirical results revealed that emotional intelligence of the lecturers influence positively and significantly for the student engagement and amongst the dimensions social awareness has the highest influence. Consequently, the current paper recommends that the importance should be given for the development of emotional intelligence of the lecturers in order to maintain student engagement within the online learning platform.