The Readiness Paradox: A Strategic Capability Framework for Overcoming Systemic and Individual Barriers to AI in Sustainable HRM

Abstract

Artificial Intelligence (AI) is transforming Human Resource Management (HRM), highlighting a readiness paradox where technological advancements often surpass both organizational and individual readiness globally. This paradox is particularly apparent between Western and Asian contexts, influenced by differing cultural norms, governance structures, and varying digital competencies among workforces. A strategic capability framework for sustainable AI-assisted HRM is proposed, derived from a thematic analysis of thirteen peer-reviewed studies. Findings indicate that while Asian workforces show significant grassroots engagement with AI, they encounter challenges related to infrastructure and governance. Conversely, Western organizations demonstrate more structured governance but struggle with slower adoption from the bottom-up. Key factors like leadership, ethical governance, and cultural values emerge as essential for addressing these discrepancies. The study warns against blindly mirroring Western HRM practices in Asia, due to potential ethical concerns and psychosocial risks like burnout. It provides actionable recommendations for culturally aware leadership, capability development, and ethical guidelines to promote sustainable AI integration worldwide.