Factors influencing the job satisfaction of librarians of the public libraries in Northern Province

Abstract

Job satisfaction is a pleasurable or positive emotional reaction to a person’s job experiences. Public librarians are the key officials in the public libraries. The objective of this research study was to ascertain the levels of job satisfaction and explore the major factors which influence job satisfaction of the Librarians of the Public Libraries in Northern Province. A questionnaire was distributed among 50 Librarians of the Public Libraries in Northern Province as a sample by using Stratified Random Sampling method and interviews were held to collect the data from the total population of 110. The response rate was 96%. Correlation and descriptive statistics have been used to analyze the data by using SPSS 25.0. The analysis finds that extrinsic factors (0.624) have strong positive and significant contributions, intrinsic factors (0.488) have moderate positive and significant contributions, and the performance factors (0.126) have low positive and significant contributions to the job satisfaction of the Librarians of the Public Libraries. Majority of the Librarians of the Public Libraries are highly satisfied with their pay as they are paid higher than the Management Officers in the government system. They are challenged with the delegation of authority, promotions, working condition and research and training opportunities. The Librarians of the Public Libraries complain that there is no regular transfer system and the efficiency bar exam is not held on time as stated in their service minutes. Actions should be taken to motivate the Librarians of the Public Libraries to involve in research activities and training programmes.