Influence of Stakeholder Communication on Project Success within Construction Firms in the Western Province

Abstract

Construction project success directly depends on efficient stakeholder communication within the fastgrowing context of Sri Lanka's Western Province. The research examines how stakeholder communication affects project success in construction firms by studying its essential planning management and monitoring aspects. The study examines different communication aspects that affect project success by evaluating time performance as well as cost and quality delivery and stakeholder contentment levels. The research adopted quantitative methods to collect data from 200 stakeholders in construction firms by using structured questionnaires which were analyzed statistically through SPSS software. The research data shows strong connections exist between project communication processes and their outcomes thus demonstrating why unique communication approaches help prevent project risks while fixing conflicts and boosting teamwork. Through proactive planning, organizations achieve clear expectations definition whereas effective communication management brings stakeholders together and improves transparency between them. Regular monitoring helps teams detect communication problems and makes possible their resolution which leads to better project efficiency. The study reveals that Western Province faces unique obstacles because of limited resources and numerous stakeholders' demands that demand customized solutions. This research bridges existing knowledge deficiencies about regional construction project management by providing useful recommendations and strategic communication approaches to improve stakeholder involvement. The research findings benefit project performance optimization efforts of practitioners and economic development through strengthened construction industry contributions. Future investigations should build upon this study through time-based assessments while extending its analysis to different geographic areas and business sectors.