Critical Success Factors of Local Government Projects in Kalutara District Sri Lanka

Abstract

Local government projects are instrumental in regional development, yet their success is typically plagued by financial, administrative, and stakeholder problems. This study investigates the critical success factors (CSFs) influencing the performance of local government projects in Kalutara District, Sri Lanka. Given the significant contribution of these projects to public service delivery and infrastructure development, an insight into the determinants of their success is vital for improving governance and project management practice. Adopting a Qualitative method approach, the research identifies and investigates key CSFs such as stakeholder engagement, resource allocation, adequate planning, and communication. Primary data were collected through surveys and interviews with project stakeholders, such as government officials, project managers, and citizens. Secondary data were analyzed to supplement findings and provide contextual insight into the project environment of Kalutara District. The findings indicate that effective local government projects have definitive objectives, energetic stakeholder involvement, efficient distribution of resources, and sound leadership dedication. Red tape in bureaucracies, low funds, and ineffective risk management were regarded as major barriers to project success. Remedies like streamlined approval processes, greater community participation, and shrewd financial planning were proposed to eliminate these drawbacks. This study contributes to the literature by addressing a significant knowledge gap in localized research on CSFs in Sri Lankan local government projects. The research offers practical recommendations for policymakers and project managers to enhance project efficiency, sustainability, and overall project success. By implementing these initiatives, local governments can optimize project outcomes, leading to improved service delivery and long-term regional development.