Infoshare: A Digital Governance Community platform for Knowledge Sharing

Abstract

With the easy availability of mobile devices and affordable bandwidth, there has been a proliferation of sharing of perceived expert information, with unreliable source, which have often not been tested in a specialized closed community, where the players need experts and trusted knowledge to do their daily work. There often is no way of telling if the information is based on fact or presumptions. Because of the easy availability of unvented information, poor decisions have been made by closed communities, especially by the new members. To address the above challenges, a community platform called info share is being developed for deployment among a community of home-based health care workers. The platform is designed to allow communities to share user generated content that has been vetted, revised or edited and improved by the administrator(s) who are knowledgeable about the activities of the community or organization. Design science approach is being and testing process. This paper presents the work in progress of designing and developing the platform to be deployed in a community of home-based care workers, who share best practices on how to look after their patients. The community will be able to build a repository of their own learning material based on their shared experiences for best practice, and this hopes to improve quality of decision making and service, hence improving new recruits’ knowledge uptake.